How we collect information from our customers
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site. We only use the information you provide us to utilize our Services; make a purchase online or in our shop. if you sign up for our newsletters in store or on our website or at an event, participate in promotions and contests, book a rental, classes, events, trip or any of our recreational activities; engage with us via any social media platforms; and when you contact us by phone, or you communicate with us in person or any other form of contact.
Gift Card Information
We may also collect data from individuals you purchase gift cards for to facilitate services for those people but will only communicate with them to facilitate the services you requested and they will get no other form of communication without their given consent first.
Why we collect your information and how it may be used
We may use the information we collect from you when you register, make a purchase, use our third party bookings system, sign the third party waiver form, use third party social media when you are connected to us in any way on that platform, sign up for our newsletter, respond to a survey, write a review or marketing communication, surf the website, or use certain other site features in the following ways:
What personal information do we collect?
Creating a purchase or personal account on our website you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience. When signing up for classes, rentals or lessons, we may ask for additional information such as fitness level, medical/health history and emergency contact information to facilitate such services. Height, weight, sizing and measurements may also be requested to enhance your experience with equipment and clothing or other available goods. All these requests are generated to facilitate your request for services as efficiently as possible.
Our Web Host-Shopify
Our online store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Third- Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our websites utilize Google Analytics to help us learn about store visits and the pages being viewed. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
We also may use other Google Analytics tools, such as Demographics and Interest Reporting, which enable us to learn more about the characteristics and interests of the users who visit our Site, and Remarketing with Google Analytics, which enables us to provide relevant advertising on different websites and online services.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across websites you use, visit this Google page.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except for what uses are described in this policy. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
When you click on links on our store, they may direct you away from our site. Third-party links are added to provide our customers with services on our website and are also used on a computer and tablet to provide customers services in our store (Fare Harbor and Smartwaiver). These third-party sites have separate and independent privacy policies. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
Other third party links on our website:
Yelp, Trip Advisor, Facebook and Instagram (You may view their Third-Party Privacy Policies on their individual websites).
Third Party Advertising
We may use third parties to serve you ads as part of a campaign we create using these third parties: Facebook, Google or Instagram. These third parties may offer you different options to hide these advertisements.
AGE OF CONSENT
By using this site, you represent that you are either (a) at least 18 years old; or (b) at least 13 years old and are visiting the site under the supervision of a parent or guardian.
We are committed to protecting the privacy of children and abiding by the provisions of the Children's Online Privacy Protection Act (COPPA). The Service is not designed or intended to attract children under the age of 13. In the event that we are notified or become aware that the Service has been used by a child under the age of 13 to store information of that child without parental consent, we shall be and are authorized to delete, in its entirety, any of the information stored by that child. We also reserve the right to revoke any license to use the Service which is being used or has been used by a child under the age of 13.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from email correspondence.
Please note: Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
2925 Fairview Ave East #3
Seattle, WA 98102